UAE Guide: How to View NBAD (FAB) Bank Account Balance Using Mobile App, Website, ATM, SMS & WhatsApp
Knowing your NBAD (now FAB) bank balance is essential for managing daily expenses, tracking salary deposits, and staying updated on your financial activity in the UAE. Whether you use a Ratibi salary card, prepaid card, or a standard FAB bank account, checking your balance is easier than ever with multiple online and offline methods available 24/7.
This complete UAE guide explains every safe and simple method to check your FAB balance, including the FAB Mobile App, official website, ATM machines, SMS service, WhatsApp banking, and customer support channels. Each method is explained step-by-step so users of all experience levels can check their FAB balance quickly and confidently.
The National Bank of Abu Dhabi (NBAD) merged with First Gulf Bank (FGB) in 2016 to form FAB First Abu Dhabi Bank, the largest banking group in the UAE and one of the biggest financial networks across the Middle East.
All NBAD services, accounts, and Ratibi salary cards now operate under the FAB banking system, but many UAE residents still refer to their cards as “NBAD cards.” In this guide, both terms NBAD and FAB are used for clarity.
All Methods to Check NBAD (FAB) Bank Balance in UAE
You can check your balance using:
FAB Mobile App
FAB official website
ATM machines
SMS balance inquiry
WhatsApp banking
Customer care phone support
Email alerts
POS terminals
Bank branch visits
1. Check NBAD (FAB) Balance Using the FAB Mobile App
The FAB Mobile App is the fastest method for checking your balance. It updates in real-time and works for prepaid, salary, and regular bank accounts.
Download the FAB Mobile App from the App Store or Google Play.
Open the app and log in using your username and password.
If you’re a new user, tap Register to create an account.
After logging in, open the Accounts or Prepaid Cards section.
Your available balance appears instantly on the screen.
Why This Method Is Popular:
Instant balance updates
Works anywhere
Free to use
Secure with OTP verification
Supports all FAB cards including Ratibi and prepaid cards
2. Check NBAD (FAB) Balance on the FAB Website
Visit the official FAB online banking website.
Click Login.
Select Ratibi Card Balance or Prepaid Card Inquiry if you have a salary/prepaid card.
Enter last two digits of your card and your Card ID (printed on the card).
Click Submit to view your balance.
Benefits of Website Balance Inquiry:
Works 24/7
No need to install an app
Ideal for prepaid and Ratibi card users
Fast access in under one second
3. Check NBAD (FAB) Balance Using FAB ATM Machines
Visit any FAB ATM or partner ATM.
Insert your NBAD/FAB card.
Enter your 4-digit PIN.
Select Balance Inquiry.
View your balance or print a receipt.
Why ATM Balance Checks Are Useful:
No internet required
Free for FAB/NBAD cardholders
Quick and reliable
Available in malls, gas stations, and public areas
4. Check NBAD (FAB) Balance via SMS
Open your phone’s messaging app.
Type: BAL (space) Last 4 digits of your card
Send the message to 6222
You will receive your balance within 10 seconds
Example: BAL 4587
Why SMS Inquiry Helps:
Works on any mobile phone
No app or internet needed
Fast response time
5. Check NBAD (FAB) Balance Using WhatsApp Banking
Save this number: +971 56 578 9997
Open WhatsApp and send Hi
Receive OTP on your registered mobile number
Enter the OTP to verify
Type Balance to see your available balance instantly
Advantages of WhatsApp Banking:
Simple and friendly interface
Quick responses
Available 24/7
Works for Ratibi salary cards and prepaid cards
6. Check NBAD (FAB) Balance via Customer Care Service
Inside UAE: 600 52 5500
Outside UAE: +971 2 681 1511
Call and provide card details for verification
Request your balance from the agent
7. Check NBAD (FAB) Balance via Email Alerts
Salary deposit notifications
Low balance alerts
Transaction updates
Monthly statements
8. Check NBAD (FAB) Balance at POS Terminals
Insert your card into the POS machine
Choose Balance Inquiry
Enter your PIN
Your balance appears on screen
9. Check NBAD (FAB) Balance at Any FAB Branch
Bring your Emirates ID and NBAD/FAB card
Visit the customer service desk
Request balance information
Staff will provide updates
Common Problems and Solutions for Balance Checks
Balance not updated: Salary processing may take up to 24–48 hours.
SMS balance check not working: Ensure your mobile number is registered with FAB.
Website not loading: Clear browser cache or try a different device.
WhatsApp not responding: Use the correct registered number and ensure network is active.
Tips to Stay Safe While Checking NBAD (FAB) Balance Online
Avoid public Wi-Fi
Never share your PIN or OTP
Use strong passwords
Keep mobile and app updated
Enable notifications for all transactions
Log out after checking balance
Who Can Use NBAD (FAB) Salary or Prepaid Card?
NBAD/FAB salary cards are provided to employees whose companies pay salaries through FAB under the Wage Protection System (WPS). No minimum salary is required, and all UAE nationalities are eligible.
Why Regular Balance Checks Are Important
Helps manage spending
Tracks salary deposits
Detects unauthorized activity
Keeps you financially aware
Avoids overdraft or shortage issues
Conclusion
Viewing your NBAD (FAB) bank account balance in the UAE is easier than ever. Whether you use the mobile app, website, ATM, SMS, or WhatsApp, each method is designed to give you quick, secure, and reliable access to your balance anytime you need it. Choose the method that works best for you and check your balance regularly to stay in control of your financial activity.